Privacy Policy

Introduction

Welcome to https://rgv-wheels-and-accessories.rgv4x4shop.com (hereinafter referred to as “RGV Wheels & Accessories,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://rgv-wheels-and-accessories.rgv4x4shop.com.
Any mobile or desktop applications developed by us.
Online services and tools provided by RGV Wheels & Accessories.
All products and services offered through our platform.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

When you create an account and use our applications or services as an authorized user.
During your visits to our websites linked to this policy.
Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data about our users, which include:

Account Information:

User names and passwords.
Contact details such as email addresses and phone numbers.
Address for shipping and billing purposes.

Payment Information:

Credit or debit card details and payment history.
Billing address and other financial information required for processing transactions.

Financial Information:

Details related to your purchase history, order status, and transaction records.

Purchase Information:

Products or services you have purchased from us.
Purchase frequency and average order value.

Mobile Device Identifiers:

Unique device identifiers (UDIDs) or advertising IDs associated with your mobile device.

Location Data:

Information about your geographical location when you interact with our services.

Feedback and Reviews:

Comments, reviews, and ratings you provide about our products or services.

Social Media Information:

If you choose to connect your social media accounts with us, we may collect data from those platforms (e.g., name, profile picture).

Product Information:

Details about the products you view, search for, or purchase on our site.
Preferences and customization options selected by users.

We obtain this data through various means, including direct user input, automated technologies (such as cookies and device identifiers), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies:

These cookies are essential for the basic functionality of our website, enabling features like login sessions and account management.

Preference Cookies:

They remember your preferences, such as language settings and display options, to provide a personalized experience.

Analytics Cookies:

Used by our analytics providers to collect information about how visitors use our site, including pages visited and time spent on each page. This data helps us improve our website’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws. The specific retention periods vary depending on the type of data and the context in which it was collected. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

RGV Wheels & Accessories implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and secure data storage practices to safeguard your data both online and offline.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access to your information and its rectification if inaccurate.
Erasure (or “right to be forgotten”) of your personal data under certain circumstances.
Restriction or object to the processing of your data.
Portability of your data, allowing you to receive a copy in a structured format.
Right to withdraw consent for specific data processing activities.
Right not to be subject to automated decision-making processes, except where necessary.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the information provided below. We will respond to your requests as soon as possible and within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions, comments, or requests regarding privacy and data protection, please contact us:

Email: [email protected]
Mail: RGV Wheels & Accessories, [Street Address], [City, State, ZIP Code]